I’ll start by saying that I love this practice. I initially started getting Botox there probably 5 years ago and have been happy with my results. Ever the perfectionist, I became interested in CoolSculpting two years ago and asked Pat about it. I had a lengthy consult with Dr Hugo and I remember him downplaying the expected results. He underpromised and over delivered; During the fat-freezing, Chrissy pampered me; I felt like I was at a spa. I am exceptionally happy with my results and even went back for other areas. coolsculpt works! Thank you Dr Hugo!, Pat and Chrissy for helping me to age more gracefully.